How to Use the Rewards Hub

Welcome to the Okuru Flex Rewards Hub

Send digital rewards to employees, customers, contractors, volunteers and more from one simple dashboard.

Your rewards are sent as Okuru Flex Cards, giving recipients the flexibility to choose from participating gift cards available in their region.

Getting started

1. Register for a Business Account

Add your business name, contact information and company logo,

Your logo can be included with the rewards you send.

2. Add funds to your Rewards Balance

Before sending rewards, add enough funds to cover your campaign.

Go to Billing / Balance → Add Balance.

You can pay by:

Bank Transfer

Suitable for larger reward purchases. We will provide the relevant payment instructions on our invoice.

Once payment has been confirmed, your available Rewards Balance will be updated.

3. Create a Campaign

Go to Campaigns → Create Campaign.

Choose:

• Reward amount
• Currency/region
• Campaign name
• Personal message
• Optional campaign image

Then add your recipients individually or upload them using a CSV file.

4. Review and Send

Check your recipient list and total campaign value.

Then choose:

Send Now

or

Schedule for Later

Your campaign value will be deducted from your available Rewards Balance when the rewards are issued.

What happens next?

Recipients receive an email with a link to claim their Okuru Flex Card. This needs to be accessed via a mobile device.

Existing Okuru users can claim it using their account.

New users simply create an Okuru account using the same email address the reward was sent to, and their Flex Card will be added to their account.

Track your rewards

Go to Flex Cards to see the rewards you have issued and their claim status.

Need help?

Use the live chat on the Okuru website or email customer.care@okuru.app.